#yam Er zijn verschillende oorzaken waarom IT projecten van overheden vaak “falen” (prijs, kwaliteit, functionaliteit, …).  Dit rapport van het UK Parliament probeert de oorzaken van dit falen vast te pinnen.  In ieder geval is het niet (enkel) een probleem van de IT solution providers.  Boosdoeners zijn oa. de zware public procurement procedures waarbij alle requirements reeds op voorhand vastgelegd moeten worden… Opent dit de deur naar Agile software development?

[Dirk Deridder]

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“…On the basis of the evidence received during our inquiry, we concluded that there are six underlying causes of failure in government IT:

• Inadequate information, resulting in the Government being unable to manage its IT needs successfully (Chapter 3);
• An over-reliance on a small number of large suppliers and the virtual exclusion of small and medium sized (SME) IT contractors, which tend to be less risk adverse and more innovative (Chapter 4);
• A failure to integrate IT into the wider policy and business change programmes (Chapter 5);
• A tendency to commission large, complex projects which struggle to adapt to changing circumstances (Chapter 6);
• Over-specifying security requirements (Chapter 7), and
• The lack of sufficient leadership and skills to manage IT within the Civil Service, and in particular the absence of an “intelligent customer” function in Departments (Chapter 8)….”